Code Red Alert System

The City of Marco Island uses CodeRED to send notifications by phone, email, text and Twitter to keep citizens informed of emergencies such as significant weather events (hurricanes), evacuation notices, floods, chemical spills, or other relevant general city situations.

There is no charge to register for or use CodeRED and your personal information will be kept confidential. 

To be notified of pending storm, hurricane, or other emergency situation information in the City of Marco Island, city residents, business owners and employees, and visitors are encouraged to sign up for CODE RED. 

CodeRED enables the City of Marco island to send voice, email, text and social media messages to thousands of citizens in minutes. The CodeRED system provides City of Marco Island officials the ability to quickly deliver messages to targeted areas or the entire city in an emergency event. 

In October 2017, the City of Marco Island updated its CodeRed offering and added additional features which now include the CodeRED Weather Warning service. 

Message recipients are now able to easily identify calls coming through the systems. The message recipient’s Caller ID will read:

For CodeRED Calls: 

• OnSolve and/or 866-419-5000

For CodeRED Weather Warning calls: 

• OnSolve and/or the number 800-566-9780 

Emergency Alerts:

The City of Marco Island uses CodeRED to send EMERGENCY notifications to keep citizens informed of emergencies such as significant weather events (hurricanes), evacuation notices, floods, chemical spills, or other emergency situations. 

General Alerts:

The City may also activate CodeRED to send GENERAL notifications to registered subscribers to communicate large scale non-life safety matters. By selecting the box for GENERAL alerts, you will also receive these types of
notifications.

CodeRED Weather Warning Service: 

This is an opt-in only weather warning product that is linked into the National Weather Service’s Storm Based Warnings. CodeRED Weather Warning automatically alerts affected citizens in the path of severe weather just moments after a warning has been issued. 

Call Back Capability: 

Another great new feature is the ability to call back the system to hear the last message delivered. This will greatly reduce the number of inbound inquiries handled by City Staff, and more importantly, will offer residents an immediate replay of the message.

Cancelling Notifications:

You will also note the two stars on the image below.  These are the selections you can use to mute, pause, or cancel notifications from the system should you no longer want to receive messages.
 

CodeRED Mobile Alert App

Residents and visitors alike can receive enhanced public safety alerts no matter where you are located via the
CodeRED Mobile Alert app - a free public safety app for both Android and iPhone users. The CodeRED Mobile Alert app delivers community and emergency alerts to individuals targeted within an impacted geographical area so that you may also receive timely notifications when you’re on the road, away from home.

If you are currently a CodeRED subscriber that has already registered your mobile phone to receive notifications from the City of Marco Island you will continue to receive calls. However, if you download the CodeRED Mobile Alert app, you will also be able to receive alerts via your smartphone anywhere in the country, including Hawaii, Puerto Rico, and Alaska.

The CodeRED App does cost 99 cents for a one year subscription. However, the app is not necessary to receive alerts.

To download the CodeRED Mobile Alert app, visit the Google Play or iTunes store.

Enrolling with CodeRED:

If you are already signed up for CodeRED, you do not need to sign up again. If you are not sure that you are included in the database or want to enable the weather warnings, simply go the City of Marco Island’s website, and follow the link below to the notification enrollment page.

For any issues signing up for and/or logging into CodeRED, you may call (866-939-0911) to have your account reset or for help setting up an account.