Building Services - Process change for submitting documents

Effective 6/1/19 Building Services has a new method for submitting certain required documents for active permits.

In an effort to get required documents for active permits, to the reviewers quickly we are making a change to how you submit these documents.  Uploads are now going to be made at the inspection, by logged in users, that have clicked on their Dashboard, opened the permit, and scheduled the inspection. 

List of document types with related inspection type:

099 Notice of Commencement
114 Elevator Certificate
117 Final Threshold Letter
122 Spot Survey
123 Final Survey
126 V Zone Break Away Wall Certificate
127 Spot Elevation Certificate
129 Engineering Certification
139a Soil Treatment
139b Final Soil Treatment
142 Engineering Final
147 Final Elevation Certificate
152 Engineer Inspection Report
164 Roof Mitigation Form
303 Blower Door Test
718 Pool Barrier Letter
802 Landscape Final
812 Heads in ROW waiver letter

How to upload these documents in the Citizen Self Service portal?

1) Log In and click Dashboard, to open your permit with interactive features.
2) Open your permit.
3) Click on Inspection. Please don’t schedule from the summary page.

4) Schedule the inspection.
Contact permitting if the inspection is not available. Send email to permitsubmittals@cityofmarcoisland.com with “PROBLEM SCHEDULING INSPECTION” in the subject line and details in the body of the message. We will be on the lookout for this specific subject line.

5) After scheduling the inspection click the word “Back” at the top of the page.
6) Open the inspection and click the Attachments button. If there is no Attachment card available click “Refresh” in the menu of your browser. If it doesn’t become available, send email to permitsubmittals@cityofmarcoisland.com with “NEED INSPECTION ATTACHMENT UPLOADS TURNED ON” and details in the body of the message. We will be on the lookout for this specific subject line.

7) Click the Attachment card, upload file, and remember to click Submit.

Note the Success message that you will get: "Upload Successful! After these attachments have been approved, they wil be available in the attachments section." This isn't completely accurate, because the attachment may become viewable before it is approved. Check the inspection status instead.  Status of Complete is passed and status of Incomplete is failed, and you should check the checklist item section of the inspection, for the details.

For assistance with this process contact a permit clerk at 239-389-5059 or permitsubmittals@cityofmarcoisland.com. 

Thank you,

Lee Loewer

Building Services, CIty of Marco Island