Inspections Scheduled Over The Weekend

Please be advised that the City’s phone system malfunctioned over the weekend, including building service’s phone lines. We cannot retrieve any voicemails you may have left for us over the weekend until our phone system is restored, this includes voicemails left requesting inspections. Our IT department is currently working hard to restore all phone lines.

We have set up a temporary solution for our inspection request lines, and you can now request your building services inspections through their usual inspection phone lines. Please reschedule any inspections you had requested through voicemail over the weekend.

Please be advised that this malfunction did not affect any inspections scheduled through CSS (online portal), and we encourage you to schedule your inspections on CSS if you do not currently do so. We’ll continue to update you with any further progress made on this issue and apologize for the inconvenience.